Dating service complaints
When those companies fail to provide refunds, consumers can remain unhitched and out hundreds.
To be sure, some consumers want to break up with a dating site simply because they haven’t found love. It’s problematic when businesses use high-pressure sales tactics, fall short of promises spelled out in contracts and consistently refuse refunds.
Millions of Americans visit online dating websites every year hoping to find a companion or even a soulmate.
But as Valentine’s Day gets closer, the FBI wants to warn you that criminals use these sites, too, looking to turn the lonely and vulnerable into fast money through a variety of scams..
Consumers lodged 11 complaints with the local chapter of the Better Business Bureau, which gave Re Vamp and Pearl District Matchmakers a "D " grade, in part because owner Brianna Luscomb failed to respond to the customer or the BBB.
In one complaint, a customer made a similar allegation as Bogh's.“When my profile was created online, I was only exposed to men (I am a straight male). I requested an immediate change and this was not resolved for over a week,” the customer stated to the BBB.“I told the owner that I did not want a refund of money already paid, but that I would like her to stop charging me the monthly.
Consumers should always ask for a contract to take home where they can study the fine print and mull the cost.
Luscomb added that she was in a “life-threatening car accident” last year and will not be enrolling any new clients, although her two web sites make no mention that they’re no longer actively taking new clients. Generally, consumer experts and local business owners warn consumers against signing any contract in a hurry.These criminals—who also troll social media sites and chat rooms in search of romantic victims—usually claim to be Americans traveling or working abroad. While their most common targets are women over 40 who are divorced, widowed, and/or disabled, but every age group and demographic is at risk. You’re contacted online by someone who appears interested in you.He or she may have a profile you can read or a picture that is e-mailed to you.Life isn't a box of chocolates for singles who lose money on dating and matchmaking services.One Portland woman said she paid nearly ,000 to a local company but never received the range of services she was promised.
Watch for red flags Sameera Sullivan launched the Portland-based matchmaking firmin 2012.